APC: Difference between revisions
(Created page with "==Reset Client Network Shutdown Web Login== Reference: https://www.apc.com/us/en/faqs/FA159758/ Issue: Password error: unable to log on to PowerChute Network Shutdown (PCNS)...") |
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Save pcnsconfig.ini. | Save pcnsconfig.ini. | ||
Start the PowerChute service and log in with your new username and password. | Start the PowerChute service and log in with your new username and password. | ||
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Revision as of 19:39, 26 March 2020
Reset Client Network Shutdown Web Login
Reference: https://www.apc.com/us/en/faqs/FA159758/
Issue: Password error: unable to log on to PowerChute Network Shutdown (PCNS) or lost user name.
Product: PowerChute Network Shutdown v3.X and 4.X
Environment: All supported Operating Systems.
Cause: Lost user name or password
Solution:
Stop the PowerChute service. Go to the group1 directory where PowerChute is installed (default: C:\Program Files\APC\PowerChute\group1). Make a backup of the pcnsconfig.ini file - copy it to another directory and rename it to pcnsconfig-backup.ini. In the group1 folder, open pcnsconfig.ini in a text editor with elevated priveleges. In the [NetworkManagementCard] section of the INI file, set the following lines with your new values: username= new user name password= new password Save pcnsconfig.ini. Start the PowerChute service and log in with your new username and password.