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'''Solution:''' | '''Solution:''' | ||
#Stop the PowerChute service. | |||
#Go to the group1 directory where PowerChute is installed (default: C:\Program Files\APC\PowerChute\group1). | |||
#Make a backup of the pcnsconfig.ini file - copy it to another directory and rename it to pcnsconfig-backup.ini. | |||
#In the group1 folder, open pcnsconfig.ini in a text editor with elevated priveleges. | |||
#In the [NetworkManagementCard] section of the INI file, set the following lines with your new values: | |||
#*username= new user name | |||
#*password= new password | |||
#Save pcnsconfig.ini. | |||
#Start the PowerChute service and log in with your new username and password. | |||
[[Category:Infrastructure]] | [[Category:Infrastructure]] | ||
Revision as of 16:38, 27 March 2020
Reset Client Network Shutdown Web Login
Reference: https://www.apc.com/us/en/faqs/FA159758/
Issue:
Password error: unable to log on to PowerChute Network Shutdown (PCNS) or lost user name.
Product:
PowerChute Network Shutdown v3.X and 4.X
Environment:
All supported Operating Systems.
Cause:
Lost user name or password
Solution:
- Stop the PowerChute service.
- Go to the group1 directory where PowerChute is installed (default: C:\Program Files\APC\PowerChute\group1).
- Make a backup of the pcnsconfig.ini file - copy it to another directory and rename it to pcnsconfig-backup.ini.
- In the group1 folder, open pcnsconfig.ini in a text editor with elevated priveleges.
- In the [NetworkManagementCard] section of the INI file, set the following lines with your new values:
- username= new user name
- password= new password
- Save pcnsconfig.ini.
- Start the PowerChute service and log in with your new username and password.