Q&A with Auto-Graphics

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Session 1: 11/17/20


Recording is available here: https://agcloud.auto-graphics.com/index.php/s/H2WuuFwwSWCaDoB

AG Staff: Myrna, Ted, Paul, Maureen, Linda, and James

SWKLS Staff: Jody and Kelly

Topics Fast Forward to...
1. Verso: Searching tips. 6min 45sec
2. Verso: Customizing your “resources” in advanced search 24min 30sec
3. Verso: Copy-cataloging - “edit bib record” or “add new item”? 41min 50sec
4. Verso: When a barcode is scanned, why do two items are displayed instead of one?
5. Verso: Viewing a patron’s checkout history
50min 17sec
6. Verso: Can the extras at the bottom of a record be turned off? (NoveList—reviews, read-alikes, etc.) 59min 20sec
7. Verso: Viewing reports and refreshing the screen 1hr 3min
8. Verso: Customizing your splash page. 1hr 10min
Duration of Recording: 1hr 50min

Session 2: 11/18/20


Recording is available here: https://agcloud.auto-graphics.com/index.php/s/fCLlEBiJcjJcj4L

AG Staff: Myrna, Ted, Paul, Maureen, and Linda

KS ILL Dept: Rhonda

SWKLS Staff: Jody and Kelly

Topics Fast Forward to...
1. ShareIt: Buttons in the upper right corner are missing. Is this a display or browser issue? 1min 15sec
2. ShareIt: How can I customize how “shipped” requests are displayed? 5min 5sec
3. ShareIt: How can I change my default “resources” in advanced search? Is it possible to delete resources we cannot order from? (i.e. outside of KS)
4. ShareIt: Using filters and facets to search
5. ShareIt: What is ISSI?
6. ShareIt: Why is it possible to catalog within an ILL program?
7. ShareIt and Verso: How can I customize my library’s “favorite resources”?
9min 3sec
8. ShareIt: Using a “multicopy” request, how can I choose lenders nearest to my library? 26min 36sec
9. ShareIt: Using a “blank” ILL request, how can I choose specific lenders? 32min 19sec
10. ShareIt: What is Kansas’s “preferred” lender list? (Rhonda) 34min 16sec
11. ShareIt: In Request Manager, if an item is marked “will not supply,” is there a way to customize the conditions/reasons list?
12. ShareIt: How can I tell a borrower why I a request cannot be fulfilled?
38min 50sec
13. ShareIt: Why do some requests come back automatically as “retry”?
14. ShareIt: In ILL Admin, what is a “participant record”?
44min 30sec
15. ShareIt and Verso: Searching tips 53min 23sec
16. Verso: Customizing your splash page. 1hr 14min
Duration of Recording 1hr 52min