APC

Reset Client Network Shutdown Web Login

Reference: https://www.apc.com/us/en/faqs/FA159758/

Issue:

Password error: unable to log on to PowerChute Network Shutdown (PCNS) or lost user name.

Product:

PowerChute Network Shutdown v3.X and 4.X

Environment:

All supported Operating Systems.

Cause:

Lost user name or password

Solution:

Stop the PowerChute service. Go to the group1 directory where PowerChute is installed (default: C:\Program Files\APC\PowerChute\group1). Make a backup of the pcnsconfig.ini file - copy it to another directory and rename it to pcnsconfig-backup.ini. In the group1 folder, open pcnsconfig.ini in a text editor with elevated priveleges. In the [NetworkManagementCard] section of the INI file, set the following lines with your new values: username= new user name password= new password Save pcnsconfig.ini. Start the PowerChute service and log in with your new username and password.