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==Reset Client Network Shutdown Web Login== | ==Reset Client Network Shutdown Web Login== | ||
'''Reference: https://www.apc.com/us/en/faqs/FA159758/''' | <blockquote style="color:#428bca;background:#ebf3f9;border-left:5px solid #428bca;padding:12px;margin:0px;>'''Reference: https://www.apc.com/us/en/faqs/FA159758/'''</blockquote> | ||
'''Issue:''' | '''Issue:''' | ||
| Line 20: | Line 20: | ||
'''Solution:''' | '''Solution:''' | ||
# Stop the PowerChute service. | #Stop the PowerChute service. | ||
# Go to the group1 directory where PowerChute is installed (default: C:\Program Files\APC\PowerChute\group1). | #Go to the group1 directory where PowerChute is installed (default: C:\Program Files\APC\PowerChute\group1). | ||
# Make a backup of the pcnsconfig.ini file - copy it to another directory and rename it to pcnsconfig-backup.ini. | #Make a backup of the pcnsconfig.ini file - copy it to another directory and rename it to pcnsconfig-backup.ini. | ||
# In the group1 folder, open pcnsconfig.ini in a text editor with elevated priveleges. | #In the group1 folder, open pcnsconfig.ini in a text editor with elevated priveleges. | ||
# In the [NetworkManagementCard] section of the INI file, set the following lines with your new values: | #In the [NetworkManagementCard] section of the INI file, set the following lines with your new values: | ||
#*username= new user name | |||
#*password= new password | |||
# Save pcnsconfig.ini. | #Save pcnsconfig.ini. | ||
# Start the PowerChute service and log in with your new username and password. | #Start the PowerChute service and log in with your new username and password. | ||
[[Category:Infrastructure]] | [[Category:Infrastructure]] | ||
Latest revision as of 22:06, 27 March 2020
Reset Client Network Shutdown Web Login
Reference: https://www.apc.com/us/en/faqs/FA159758/
Issue:
Password error: unable to log on to PowerChute Network Shutdown (PCNS) or lost user name.
Product:
PowerChute Network Shutdown v3.X and 4.X
Environment:
All supported Operating Systems.
Cause:
Lost user name or password
Solution:
- Stop the PowerChute service.
- Go to the group1 directory where PowerChute is installed (default: C:\Program Files\APC\PowerChute\group1).
- Make a backup of the pcnsconfig.ini file - copy it to another directory and rename it to pcnsconfig-backup.ini.
- In the group1 folder, open pcnsconfig.ini in a text editor with elevated priveleges.
- In the [NetworkManagementCard] section of the INI file, set the following lines with your new values:
- username= new user name
- password= new password
- Save pcnsconfig.ini.
- Start the PowerChute service and log in with your new username and password.