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(Created page with "==Reset Client Network Shutdown Web Login== Reference: https://www.apc.com/us/en/faqs/FA159758/ Issue: Password error: unable to log on to PowerChute Network Shutdown (PCNS)...") |
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==Reset Client Network Shutdown Web Login== | ==Reset Client Network Shutdown Web Login== | ||
Reference: https://www.apc.com/us/en/faqs/FA159758/ | <blockquote style="color:#428bca;background:#ebf3f9;border-left:5px solid #428bca;padding:12px;margin:0px;>'''Reference: https://www.apc.com/us/en/faqs/FA159758/'''</blockquote> | ||
'''Issue:''' | |||
Password error: unable to log on to PowerChute Network Shutdown (PCNS) or lost user name. | Password error: unable to log on to PowerChute Network Shutdown (PCNS) or lost user name. | ||
Product: | '''Product:''' | ||
PowerChute Network Shutdown v3.X and 4.X | PowerChute Network Shutdown v3.X and 4.X | ||
Environment: | '''Environment:''' | ||
All supported Operating Systems. | All supported Operating Systems. | ||
Cause: | '''Cause:''' | ||
Lost user name or password | Lost user name or password | ||
Solution: | '''Solution:''' | ||
#Stop the PowerChute service. | |||
#Go to the group1 directory where PowerChute is installed (default: C:\Program Files\APC\PowerChute\group1). | |||
#Make a backup of the pcnsconfig.ini file - copy it to another directory and rename it to pcnsconfig-backup.ini. | |||
#In the group1 folder, open pcnsconfig.ini in a text editor with elevated priveleges. | |||
#In the [NetworkManagementCard] section of the INI file, set the following lines with your new values: | |||
#*username= new user name | |||
#*password= new password | |||
#Save pcnsconfig.ini. | |||
#Start the PowerChute service and log in with your new username and password. | |||
[[Category:Infrastructure]] | |||
Latest revision as of 22:06, 27 March 2020
Reset Client Network Shutdown Web Login
Reference: https://www.apc.com/us/en/faqs/FA159758/
Issue:
Password error: unable to log on to PowerChute Network Shutdown (PCNS) or lost user name.
Product:
PowerChute Network Shutdown v3.X and 4.X
Environment:
All supported Operating Systems.
Cause:
Lost user name or password
Solution:
- Stop the PowerChute service.
- Go to the group1 directory where PowerChute is installed (default: C:\Program Files\APC\PowerChute\group1).
- Make a backup of the pcnsconfig.ini file - copy it to another directory and rename it to pcnsconfig-backup.ini.
- In the group1 folder, open pcnsconfig.ini in a text editor with elevated priveleges.
- In the [NetworkManagementCard] section of the INI file, set the following lines with your new values:
- username= new user name
- password= new password
- Save pcnsconfig.ini.
- Start the PowerChute service and log in with your new username and password.