View source for Q&A with Auto-Graphics

===Session 1: 11/17/20===

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Recording is available here: 
https://agcloud.auto-graphics.com/index.php/s/H2WuuFwwSWCaDoB

AG Staff: 		Myrna, Ted, Paul, Maureen, Linda, and James

SWKLS Staff: 	Jody and Kelly

{| class="wikitable" cellpadding="10"
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! Topics !! Fast Forward to...
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| 1. Verso: Searching tips. || 6min 45sec
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| 2. Verso: Customizing your “resources” in advanced search || 24min 30sec
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| 3. Verso: Copy-cataloging - “edit bib record” or “add new item”? || 41min 50sec
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| 4. Verso: When a barcode is scanned, why do two items are displayed instead of one? <br /> 5. Verso: Viewing a patron’s checkout history || 50min 17sec
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| 6. Verso: Can the extras at the bottom of a record be turned off?  (NoveList—reviews, read-alikes, etc.) || 59min 20sec
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| 7. Verso: Viewing reports and refreshing the screen || 1hr 3min
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| 8. Verso: Customizing your splash page. || 1hr 10min
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| '''Duration of Recording:''' || '''1hr 50min'''
|}

===Session 2: 11/18/20===

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Recording is available here: 
https://agcloud.auto-graphics.com/index.php/s/fCLlEBiJcjJcj4L

AG Staff: 		Myrna, Ted, Paul, Maureen, and Linda

KS ILL Dept: 	Rhonda

SWKLS Staff: 	Jody and Kelly

{| class="wikitable"
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! Topics !! Fast Forward to...
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| 1. ShareIt: Buttons in the upper right corner are missing.  Is this a display or browser issue? || 1min 15sec
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| 2. ShareIt: How can I customize how “shipped” requests are displayed? || 5min 5sec
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| 3. ShareIt: How can I change my default “resources” in advanced search?  Is it possible to delete resources we cannot order from? (i.e. outside of KS) <br /> 4. ShareIt: Using filters and facets to search <br /> 5. ShareIt: What is ISSI? <br /> 6. ShareIt: Why is it possible to catalog within an ILL program? <br /> 7. '''ShareIt and Verso:''' How can I customize my library’s “favorite resources”? || 9min 3sec
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| 8. ShareIt: Using a “multicopy” request, how can I choose lenders nearest to my library? || 26min 36sec
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| 9. ShareIt: Using a “blank” ILL request, how can I choose specific lenders? || 32min 19sec
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| 10. ShareIt: What is Kansas’s “preferred” lender list? (Rhonda) || 34min 16sec
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| 11. ShareIt: In Request Manager, if an item is marked “will not supply,” is there a way to customize the conditions/reasons list? <br /> 12. ShareIt: How can I tell a borrower why I a request cannot be fulfilled? || 38min 50sec
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| 13. ShareIt: Why do some requests come back automatically as “retry”? <br /> 14. ShareIt: In ILL Admin, what is a “participant record”? || 44min 30sec
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| 15. '''ShareIt and Verso:''' Searching tips  || 53min 23sec
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| 16. Verso: Customizing your splash page. || 1hr 14min
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| '''Duration of Recording''' || '''1hr 52min'''
|}